Minor injuries
Learn how to treat minor injuries such as burns, lacerations, puncture wounds, bruises and sprains. Let us help you at Urgent Care.
Have a life threatening emergency?请致电 111
What is a minor injury? (and when to come to Urgent Care)
Every day we help people with minor injuries in our clinic. Accidents happen! A quick assessment of a wound, graze, or laceration will determine what care you need. Our minor injuries clinic can help you with sprains, strains, bumps and bruises too.
Of course, if you already have an infection, you can see our Nurse Practioner who can give you a prescription to be picked up at our onsite Pharmacy.
Three steps for assessing a minor injury (and determining if you need to come to our centre)
- Does the wound need stitching? If the wound is gaping or a cut is deep it will need to be assessed. If you wound is on the face it might scar if not properly treated.
- Are you having difficulty controlling bleeding? If you’ve put pressure onto the cut and it is not under control within 20 minutes, come in to see us.
- If there is a foreign body inside the wound we might need to remove it for you i.e. glass, a thorn, gravel or a splinter.
Signs your minor injury needs medical assessment & treatment
It’s important to get proper care of injuries that might become infected, no matter how minor they may seem. Unfortunately, cuts or burns that aren’t properly dressed are the least likely to heal well.
Good wound care starts with careful, sterile cleaning and dressing. But sometimes, your wound might need topical or oral antibiotics later if an infection takes hold.
Signs of infection or deterioration include:
- swelling
- pain or discomfort
- oozing of pus or festering or a scab that is increasing in size. Could be accompanied by odour
- redness or a red streaking around the injury
- heat around the injury
- fever if the infection takes hold
First Aid for treating a minor injury
- Here’s a list of tips to help you treat minor cuts and scrapes to avoid the risk of infection. However, if you have deep laceration that leads to excessive bleeding, we can help.
- Rinse the wound with clean water and an antiseptic solution like Dettol Wound wash spray.
- Gently apply firm, direct pressure to stop the bleeding.
- Check for any foreign bodies that might be stuck inside the wound. If it’s easy to remove you can use tweezers or come and see us.
- Apply an antibiotic cream, like Crytaderm, to keep the wound clean and moist.
- Wrap the wounded area and a bandage or sterile wound dressing.
- Ensure your tetanus shot is current. Ring your GP if you aren’t sure. Also, if you see signs of infection, it’s good to check you have been vaccinated recently.
What to bring to Urgent Care
- An ice pack can help reduce pain and swelling while you travel or wait to be seen.
- Do you think a foreign body might need to be removed? i.e. a sting or a plant? It’s useful to take a picture of what you came in contact with (if possible). This allows us to identify if any further reaction may occur. i.e White Tail Spider bite.
如何联络我们
- Email info@eastcare.co.nz
- Phone number (09) 277 1516
- Fax (09) 277 1515
- Address: 260 Botany Road, Howick 2013, Auckland
- Postal: PO Box 38306, Howick 2145, Auckland
Complementary onsite health services
At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology. East Care’s one-stop-shop to ensure your visit to the Medical Centre is as stress-free as possible.
Pre-register online before you arrive
Pre-registering saves you time at check-in. Fill out your details and let us know if you need urgent care for in advance of your visit.
常问问题
如您想在我们的诊所注册，您先需要填写我们初级卫生保健机构（Primary Health Organisation，简称 PHO）的注册表格。这是新西兰卫生部的规定。您还需要提供身份和资格证明：
- 新西兰护照或新西兰出生证明，或
- 其它国家的护照与永久居民签证、居民签证、或 24 个月以上的工作签证
在注册表格上请注明你想注册在哪位还有接受新病人的医生名下。
在我们诊所新注册的病人需要约见我们的护士或医疗助理完成一个健康询问会诊。
在健康询问会诊中，护士将会测量您的身高、体重、血压等，和简单的跟您相谈病史，让我们的医疗团队更好了解您的健康状况。
完成健康询问会诊后便可以与医生会诊。
首次会诊时长如下：
| 年龄 | 健康询问会诊 | 医生会诊 | 总额 |
|---|---|---|---|
| 0-13 岁 | - | 15 分钟 免费 |
15 分钟 免费 |
| 13 至 17 岁 | - | 15 分钟 $13.00 |
15 分钟 $13.00 |
| 18 至 39 岁 | 15 分钟 $10.00 |
15 分钟* $19.50 |
30 分钟 $29.50 |
| 40 岁或以上 | 15 分钟 $10.00 |
30 分钟 $39.00 |
45 分钟 $49.00 |
* 注：如果您患有长期疾病，请预约 30 分钟。
请在会诊后尽快支付诊费。
您在首次会诊后便能使用您的 MyIndici 患者平台。
请在会诊后尽快支付诊费。没有付清的款项每月将会有 $10 额外行政费用。
任何其它额外治疗、化验、材料等，另行收费。
MyIndici 患者平台是一个可以让病人看到自己的健康资讯的安全网站。如果您想开通您的患者平台，请致电诊所 (09) 265 1325 或电邮至 info@ormistonmedical.co.nz。
14-17 years $14
18+ years $16
Urgent prescription $27.50
我们诊所的办公时间是周一至周五，上午 8:30 至下午 5:00。
在办公室见外请前往 East Care 急诊中心，260号 Botany Road, Golfland, Auckland 2013。
电话：(09) 277 1516
以下仅为诊费而已。其它治疗、化验、材料等，另行收费。
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
无论您是面对面会诊、电话问诊、或是网上视频会诊，均一律按年龄收费。