Accidents
Let us help you following an accident – from ACC to treatment we support your health care choices.

Have a life threatening emergency?PHONE 111
How can we help with accidents?
Accidents that happen after-hours or that need urgent care can be attended to at our Urgent Care clinic.
Types of Accidents we can help with
- For a full list of medical services we can help with in the event of an accident, visit our main services page.
- If you need a specific service like an x-ray or prescription, we have a range of onsite services available. Contact us to find out more.
Does my accident qualify for ACC?
Fortunately, in New Zealand we have Accident Compensation to help cover the cost of medical treatment following an accident. Find out everything you need to know on our ACC page.

Opening Hours:
Evening appointments on Mon, Tues & Thurs
Saturday – by appointment Sunday closed
Contact details:
Email: office@eastcarephysio.co.nz
Complementary onsite services
At our Botany Road premises, we offer a number of onsite services including a Pharmacy and Radiology to ensure your visit to the Centre is as stress free as possible.
Pre-register online before you arrive
Pre-registering saves you time in check-in.
Health care professionals providing advance care plans
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
The length of your first appointment with your new doctor will be as follows:
Age | Screening appointment | GP appointment | Total |
---|---|---|---|
0-13 yrs | - | 15 minutes Free | 15 minutes Free |
13-17 yrs | - | 15 minutes $13.00 | 15 minutes $13.00 |
18-39 yrs | 15 minutes $10.00 | 15 minutes* $19.50 | 30 minutes $29.50 |
40+ yrs | 15 minutes $10.00 | 30 minutes $39.00 | 45 minutes $49.00 |
* Note: if you have a chronic condition, please make a booking for 30 minutes.
Payment is required at the time of consultation
You will get full access to the patient portal “My Indici” once you have completed your screening appointment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
Patient portals are secure online sites where patients can access their health information and interact with their general practice. Please give us call on (09) 265 1325 or send us an email at info@ormistonmedical.co.nz, and we can set up your account.
14-17 years $14
18+ years $16
Urgent prescription $27.50
We are open Monday to Friday 8.30am to 5.00pm.
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
These are consultation prices only.
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.